- The brand “Snack Circus” is solely owned by “Al Nia General Trading LLC”.
- By “we”, “our”, “our site”, “our website” or “Snack Circus” means snackcircus.com.
- The phrase “contact information” or “personal information” refers to any data by which you can be contacted or identified, such as your name, email address, mailing address, telephone number, etc…
- Snack Circus respects you and values the trust you are placing upon us. For the same reason, we try to apply the best and the highest standard for customer/user information policy.
- Our policy is subject to alteration or change without prior notice. Henceforth, to make sure you are up to date with the policy, we request you to frequently read our policy.
Collection of Personal Details and Other Information
The details of personal information assist us to personalize and persistently improve your experience on our site. As a customer, your privacy is of utmost significance to us. We have preciously selected and considered to gather only those details which are required for the efficient services and to safeguard your account. There are times (such as when you purchase or order a product, subscribe to a service, register to receive catalogues, or to participate in contests, sweepstakes or promotions, etc.) when we ask you to provide certain communication details about yourself, such as your name, email address, shipping/billing address, telephone number, social media user name, birth date, gender, occupation, personal interests, and other contact information. We might also maintain a record of your product purchases.
Whether or not to provide such information is completely your own choice. But if you choose not to give the information that is required, it might prevent you from purchasing our products, or access certain services, offers and content on our websites. In addition, we might need to communicate to you via email, phone or mail to address queries or problems specific to your order, entry, etc., even if you have opted to not receive marketing communications from Snack Circus.
In general, you can visit several of our web pages without informing us who you are or revealing any personal details about yourself. Your personal details are inclusive, but not limited to your name, phone number, home address, shipping address, fax number, gender, email, date of birth and other registration information that is gathered at the time of your registration/user registration on Snack Circus website. At various points, we indicate required fields and optional fields for you to opt out of. We use all these details for research & marketing purpose on our website users, interests, demographics, and behaviour to comprehend, understand and serve well.
Snack Circus also collects non-personal information from you via our website when you are use or visit it. This information includes:
Information of your internet service provider or your cellular service provider
User geographic location
Browser type for e.g. Firefox, Opera, Google Chrome, Internet Explorer, Safari ETC.
The OS (Operating System) of the specific user’s system, user device as well as the website that has been last visited.
We also record the duration of your stay on our website in the session together with the time and date. This data is collected through various means such as cookies. Snack Circus may store the cookies permanently or temporary on a users’ computer. However, you always have an option to refuse to accept the cookies which might prevent you from using some features on the website.
We may use third party service providers to advertise on Snack Circus’s behalf all over the internet as well as on the website itself. So, they might gather such information that may or may not be personal and which relates to your visit to our website.
We use your contact details for internal purposes only, such as:
- approving and tracking your order, subscription, or registration
- analysing preferences, trends, and statistics
- informing you of our new products, services, and offers
- Providing you with other information from and about Snack Circus
We process your contact information only in ways compatible with the purposes for which it was collected or authorized by you. To the extent required for such purposes, we take practical steps to make sure that your contact data is complete, accurate, current, and otherwise reliable with regard to its intended usage.
Periodically, we might establish a business liaison with other persons or entities whom we believe trustworthy and whom we have asked to confirm that their privacy policies are consistent with ours. These are known as our Select Partners. In such cases we might exchange, share, cross-refer and/ or rent information, including contact information about you that will enable such persons or entities to contact you concerning products and services that may be of interest to you.
To serve you better, we may combine information you provide us through our online store or through our catalogues. We can also combine those records with publicly available information and data we receive from or cross-refer with our Selected Partners. We use that collective data to improve and personalize the shopping experience for you, to communicate with you about our products and events that may be of interest to you, and for other advertising drives.
We might contract businesses or persons to provide certain services including credit card processing, shipping, data management, promotional services, etc. We call them our Service Providers. Snack Circus reiterates our Service Providers with the information needed for them to perform these services. We also request our Service Providers to confirm that their privacy policies and practices are aligned with ours.
In certain instances, we might disclose your contact information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who could misuse your information, or information pertaining to Snack Circus. We may also disclose your contact information when we believe that the law or legal authorities may require it.
Protection of your Information
Snack Circus cares about all the users and their information hence the security of personal details is vital to us. Therefore, our website follows rigid security measures to secure and protect the misuse, loss or any alteration of any information. Therefore, we request you to use or access your account details under our secure server (SSL). Once your information is under our possession, we follow strict and stringent security guidelines to protect against illegal or unapproved access.
Sharing Personal Information
All the users browsing and using Snack Circus’s website unconditionally reach to an agreement and permit that Snack Circus may share, transfer or disclose part or full information to various Snack Circus’s business entities and to other third-party service providers, partners, banks & any financial institutions for several reasons or which are prerequisites by law. In such a situation, Snack Circus will oblige with the applicable law.
We maintain physical, electronic, and practical safeguards to guard the confidentiality and security of information transmitted to us. To guard your information delivered to us electronically, our websites use Secure Sockets Layer (SSL). SSL encrypts your credit card number, address and name, so only we are able to decrypt your data. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your contact information, to the extent permitted by law, we do not guarantee or warrant the security of any information you transmit to or from our websites, and you do so at your own risk.
We urge you maintain confidentiality when it comes to your login credentials that you establish with us and ensure that this information is not revealed to anyone. Also remember to log off your account and close your browser window when you have finished your visit. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place.
All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties’. We will not pass any debit/credit card details to third parties.
Third Party website links
There will be several third-party links in the form of advertisement or third-party websites or any other electronic communication service on Snack Circus website, which are fully run and operated by third parties and are not under Snack Circus’s association and control or run until we expressly state on our website.
Marketing Material emails and newsletters
You can reject or unsubscribe to such use of your data at any given time. And in each email, you may find a deactivation or unsubscribe link.
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